We pack each product in a separate box with the Fenix Jewellery logo, at no extra cost. If you order several pieces of jewelry, each will come in its own packaging. This is also a convenient solution when your purchase is a gift.

Delivery within Poland costs PLN 10 to a Parcel Locker or PLN 18 by courier. For orders of PLN 300 or more, domestic delivery is free. You will see the available delivery methods and costs when placing your order.

We dispatch the order within one business day of receiving payment. Delivery time depends on the selected delivery method and carrier.

Before proceeding to checkout, enter the code of your selected Paczkomat in the "Paczkomat code / order notes" field in your cart. Next to the field, you will find a link that will help you search for a pickup point.

You can find the material and dimensions in the description of each product. It is worth checking them before purchasing to choose jewelry that meets your expectations. If you need additional information, please contact us.

You can request a refund through your customer account or by contacting us via email. Detailed terms and instructions can be found in the refund policy.